Declaration of the Public States www.smart.zywiec.pl
The City of Żywiec undertakes to ensure the availability of its websites in accordance with the provisions of the Act of April 4, 2019 on digital accessibility of websites and mobile applications of public entities. The declaration on accessibility applies to the website of www.smart.zywiec.pl
- Date of website publication:
- Date of the last major update:
- Date of preparation of the Accessibility Statement:
Status in terms of compliance with the law
The website is partially compliant with the Digital Accessibility Act of Public Entity's Websites and Mobile Applications due to incompatibilities or exemptions listed below.
Unavailable content
- There may be situations where, despite the efforts of the website editors, some documents published on the website are unavailable because - they come from various sources;
- are very extensive and have been created in several organizational cells, which made it impossible to influence their target content and shape
- were published on the basis of rules adopted in another institution.
- Some graphic materials (photos) do not have fully accurate descriptions.
- Some text materials do not have the correct header hierarchy.
Feedback and contact details
- Responsible for considering comments and motions: Bogdan Hebda.
- E-mail: bogdan.hebda@zywiec.pl
- Telephone: 33 475-42-45
Everyone has the right to:
- submit comments on the digital accessibility of the page or its element,
- submit a request to ensure the digital availability of a page or its element,
- request that unavailable information be made available in another alternative form.
The request must include:
- contact details of the submitting person,
- indication of the page or element of the page to which the request relates,
- an indication of a convenient form of providing information, if the request concerns disclosure of inaccessible information in an alternative form.
Consideration of the notification should take place immediately, no later than within 7 days. If the availability or alternative form of access is not possible within this period, it should take place within 2 months from the date of notification at the latest.
Complaints and appeals
If these deadlines are not met and the request is refused, a complaint may be submitted to the supervisory authority by post or by e-mail to the following address:
- Supervisory body: Ombudsman
- Address: Office of the Ombudsman
al. Solidarności 77
00-090 Warszawa - E-mail: biurorzecznika@brpo.gov.pl
- Telephone: (22) 55 17 700
- Address: Office of the Ombudsman
Website: Ombudsman.
Architectural accessibility
Accessibility of the entrance to building A - 2 entrances are available for customers:
- from the market square, after entering the stairs with a ramp for wheelchairs,
- from Pod Górą Street - entrance through the gate to the patio between buildings A and B of the office, then the entrance to the glass beam and to the right; Collision-free entrance for wheelchairs, on one level.
Accessibility of the entrance to building B - 2 entrances are available for customers:
- through building A, from the market square, after entering the stairs with a ramp for wheelchairs, then a glass crossing to building B,
- from Pod Górą Street - entrance through the gate to the patio between buildings A and B of the office, then the entrance to the glass beam and to the right; Collision-free entrance for wheelchairs, on one level.
The office has no automatic door opening in any of its entrances.
Accessibility of corridors, stairs and lifts. All corridors and rooms on each floor are available for wheelchair users. In buildings A and B there are lifts adapted to the needs of disabled people. A disabled toilet is only available in building B on the ground floor.
On the entrance door to building A (on the ground floor), there is an intercom, which is operated by an employee of the registry office. There is also a Braille plaque informing about an intercom installed on the front door. The office does not employ security staff, entrances are monitored.
There are no devices or other technical means to support the hearing impaired in the building. Accessibility is ensured by the support of an information desk employee (logbook) located in building A on the ground floor.
Information on the place and manner of using the parking spaces designated for disabled people. There are no parking spaces for disabled people in front of building A - the entrance is from the market square where car traffic is completely restricted.
2 parking spaces for people in wheelchairs are located at Pod Górą Street - 20 meters from the entrance through the patio gate between buildings A and B of the office, then the entrance to the glass tie and right to building A or left to building B; Collision-free entrance for trolleys, on one level.
Information on the right to enter with an assistance dog and any justified restrictions. You can enter building A and B and all its rooms with an assistance dog and a guide dog.
Information on the use of a sign language interpreter on site or online. It is not possible to use the services of a Polish sign language interpreter in building A and B.
The Municipal Office in Żywiec will strive to ensure accessibility through the use of devices and other technical means to support the hearing and visually impaired in buildings A and B.
Registry Office in Żywiec, ul. Zamkowa 2, 34-300 Żywiec
Accessibility to the building - the seat of the Civil Registry Office is located in the building of the City Museum in Żywiec - Old Castle. Entrance through the Park from ul. Zamkowa. The entrance doors to the Castle are equipped with ramps. On the information board in front of the Castle there is a telephone number to the Registry Office for the purpose of contacting the employee. The front door does not open automatically.
Accessibility of corridors, stairs and lifts. A disabled person may only move in the courtyard of the Castle. The barrier is the concrete stairs leading to the offices and the Wedding Hall. On the metal gate, which is located in the courtyard, there is an information board with a telephone number provided to contact an employee of the Registry Office.
Information on the place and manner of using the parking spaces designated for disabled people. Entry to the Castle premises by a passenger car takes place after prior consent of the Mayor of Żywiec in order to settle individual matters. There are no designated parking spaces for disabled people on the premises of the Castle.
Information on the right to enter with an assistance dog and any justified restrictions. You can enter building A and B and all its rooms with an assistance dog and a guide dog.
Information on the use of a sign language interpreter on site or online. It is not possible to use the services of a Polish sign language interpreter in building A and B.
The Municipal Office in Żywiec will strive to provide a sign language interpreter and accessibility through the use of devices and other technical means to support the hearing and visually impaired.
Municipal Police in Żywiec, ul. Zielona 7, 34-300 Żywiec
Accessibility to the entrance to the building - the seat of the Municipal Police is located in the building at ul. Zielona 7. Entrance from ul. Green. There is a bell button on the front door to call the City Guard on duty. The front door does not open automatically.
Accessibility of corridors, stairs and lifts. The barrier is the concrete stairs leading to the duty room and offices. The facility does not have a lift for disabled people.
Information on the place and method of using parking spaces designated for disabled people. There are no designated disabled parking spaces. Public parking spaces are available in front of the building.
Information on the right to enter with an assistance dog and any justified restrictions. You can enter building A and B and all its rooms with an assistance dog and a guide dog.
Information on the use of a sign language interpreter on site or online. It is not possible to use the services of a Polish sign language interpreter in building A and B.
The Municipal Office in Żywiec will strive to provide a sign language interpreter and accessibility through the use of devices and other technical means to support the hearing and visually impaired.
Office of the Mayor's Plenipotentiary for the Prevention and Resolution of Addiction Problems, ul. Powstańców Śląskich 27, 34-300 Żywiec
Accessibility to the entrance to the building - the seat is located in the building at ul. Powstańców Śląskich 27 on the ground floor level without any architectural barriers. The front door does not open automatically.
Accessibility of corridors, stairs and lifts. No architectural barriers. Office rooms are located on the patio.
Information on the place and manner of using the parking spaces designated for disabled people. There are no designated disabled parking spaces. There is a public parking space directly in front of the building.
Information on the right to enter with an assistance dog and any justified restrictions. You can enter building A and B and all its rooms with an assistance dog and a guide dog.
Information on the use of a sign language interpreter on site or online. It is not possible to use the services of a Polish sign language interpreter in building A and B.
The Municipal Office in Żywiec will strive to provide a sign language interpreter and accessibility through the use of devices and other technical means to support the hearing and visually impaired.
Contact details of the person designated to handle matters related to architectural accessibility:
In case of problems with architectural accessibility, please contact the responsible person, the accessibility coordinator at the Office, Wiesław Kliś, e-mail address: sekretariat@zywiec.pl
phone: 33 475 42 49, Rynek 2, 34-300 Żywiec. You can submit requests for unavailable information in the same way, and submit complaints about non-availability.
Additional information
Amenities
In justified situations, it is possible to service / consult clients with office employees via SMS, MMS and audiovisual communication via instant messaging.